Terms of Sales
Article 1: The order
It is imperative to be of legal age and capable of placing an order on the IRON Paris site.
You place an order directly on our online sales site from the catalog which appears there, for any product, within the limit of available stocks. In case of unavailability, you will be informed of the product or ordered. For the order to be validated, you must accept, by clicking where indicated, these general conditions. You will also have to choose the address and the delivery method and finally validate the payment method.
The sale will be considered final:
- After sending confirmation of acceptance of the order by the seller by e-mail
- And after receipt by the seller of the full price
Any order implies acceptance of the prices and description of the products available for sale. In certain cases, including non-payment, incorrect address or other problem on the buyer's account, the seller reserves the right to block the buyer's order until the problem is resolved.
For any question relating to the follow-up of an order, we invite you to contact us by telephone at +33 1 80 40 00 55 or by email at : firstname.lastname@example.org
Article 2: Price
The prices of the products are displayed in euros including all taxes and excluding delivery costs. Delivery costs are invoiced per product ordered and are mentioned in the basket before validation of the order.
Article 3: Payment terms
The payment of an order is made only by cash payment when ordering and by credit card (Visa, MasterCard, American Express) or Paypal. In the event of refusal to authorize payment by credit card, we reserve the right to suspend any order management and any delivery. Similarly, if the buyer has not fully paid for his order, we have the right to refuse to honor an order or a delivery.
Article 4: Right to retract
We invite you to contact us by email 14 days from the date of notification of delivery by the carrier. The product(s) must be returned in complete, new condition and in the original packaging. Return shipping costs are your responsibility. You must return the products before the 14-day period ends. Within a period not exceeding 14 days following your notification of your withdrawal from the contract, we will assign you a credit note corresponding to the price of the order.
Article 5: Product warrantly
Our Warranty only covers the following manufacturing defects (related to material or workmanship):
- Welding breaks
- Faulty hinges
- Missing elements
- Change pads and bolts
The following cases are expressly excluded from the coverage of this warranty:
- Lens scratches
- Accident, abuse, negligence, impact, improper storage or use
- Loss, damage
- Unauthorized modification or repairs
- Normal wear
Problems related to deliveries must be notified to our customer service by email within 14 days from the date of receipt of your order. A customer service representative will be happy to help you identify your product and determine the best way to process your warranty repair request.
Article 6: Personal details
The personal data collected on iron.paris are as follows:
- Creation of the account
Monday to Thursday de 09:00am to 6:00pm
Friday de 09:00am à 5:00pm
By phone at +33 1 80 40 10 74
By email at email@example.com