IRON Paris - Terms of Sales

Terms of Sales

Article 1: The order

It is imperative to be of legal age and capable of placing an order on the IRON Paris site.

You place an order directly on our online sales site from the catalog which appears there, for any product, within the limit of available stocks. In case of unavailability, you will be informed of the product or ordered. For the order to be validated, you must accept, by clicking where indicated, these general conditions. You will also have to choose the address and the delivery method and finally validate the payment method.

The sale will be considered final:

  • After sending confirmation of acceptance of the order by the seller by e-mail
  • And after receipt by the seller of the full price

Any order implies acceptance of the prices and description of the products available for sale. In certain cases, including non-payment, incorrect address or other problem on the buyer's account, the seller reserves the right to block the buyer's order until the problem is resolved.

For any question relating to the follow-up of an order, we invite you to contact us by telephone at +33 1 80 40 00 55 or by email at :

Article 2: Price

The prices of the products are displayed in euros including all taxes and excluding delivery costs. Delivery costs are invoiced per product ordered and are mentioned in the basket before validation of the order.

Article 3: Payment terms

The payment of an order is made only by cash payment when ordering and by credit card (Visa, MasterCard, American Express) or Paypal. In the event of refusal to authorize payment by credit card, we reserve the right to suspend any order management and any delivery. Similarly, if the buyer has not fully paid for his order, we have the right to refuse to honor an order or a delivery.

Article 4: Right to retract

We invite you to contact us by email 14 days from the date of notification of delivery by the carrier. The product(s) must be returned in complete, new condition and in the original packaging. Return shipping costs are your responsibility. You must return the products before the 14-day period ends. Within a period not exceeding 14 days following your notification of your withdrawal from the contract, we will assign you a credit note corresponding to the price of the order.

Article 5: Product warrantly

Our Warranty only covers the following manufacturing defects (related to material or workmanship):

  • Welding breaks
  • Faulty hinges
  • Missing elements
  • Change pads and bolts

The following cases are expressly excluded from the coverage of this warranty:

  • Lens scratches
  • Accident, abuse, negligence, impact, improper storage or use
  • Loss, damage
  • Unauthorized modification or repairs
  • Normal wear

Problems related to deliveries must be notified to our customer service by email within 14 days from the date of receipt of your order. A customer service representative will be happy to help you identify your product and determine the best way to process your warranty repair request.

Article 6: Personal details

Collected data

The personal data collected on are as follows:

  • Creation of the account
  • Connexion
  • Profile
  • Payment
  • Communication
  • Cookies

These data are protected and secured according to the regulations in force. They are not communicated to third-party companies. We can delete them if you request it. For any additional information, we invite you to read our privacy policy and cookies.

Contact :

Monday to Thursday de 09:00am to 6:00pm

Friday de 09:00am à 5:00pm

By phone at +33 1 80 40 10 74

By email at

IRON Paris - Terms of Sales